Legal document

Accessibility Statement

Our accessibility commitment, testing basis and assistance route.

Version
2026-07-21.1
Effective
Last updated

Who we are

Trading name: WeFix Motors.

Telephone: 07508 200 425.

Commitment

We want disabled customers to be able to obtain information, request a quote, book, cancel, track and complain without substantial disadvantage. We make reasonable adjustments and do not charge for them.

Standards and testing

We use WCAG 2.2 Level AA as our engineering target. Before launch the listed legal, consent, cookie and cancellation journeys must be tested with keyboard-only navigation, visible focus, zoom/reflow, reduced motion, automated checks and representative screen-reader checks. This statement does not claim conformance until that evidence exists.

Known limitations

The live tracking map is visual; equivalent text status and approximate timing must remain available. Long legal text may still need user testing. Third-party destinations such as WhatsApp and external map tiles are outside our control. Any additional limitations found in launch testing will be published here with a remediation plan.

Help and alternative booking

Ask for information in another format, an adjustment, or alternative telephone-assisted booking on 07508 200 425. Tell us what barrier you met and the format or help you need. We will respond reasonably and route accessibility complaints through the Complaints Policy.

Review

This statement is reviewed at least annually and after material booking, tracking or mechanic-app changes. The next planned review is 21 July 2027, or earlier if launch testing identifies a material issue.